# Reclamation Jewelry > Reclamation Jewelry is an online engagement ring and wedding band retailer specializing in custom-made-to-order jewelry. Founded by a husband and wife duo with over 22 years of industry experience, the business is built around an inclusive, stress-free shopping experience for all couples. ## Business Identity Business Name: Reclamation Jewelry Website: https://reclamationjewelry.com/ Industry: Fine Jewelry / Bridal Jewelry Business Type: Online retailer — custom-made-to-order engagement rings and wedding bands Primary Location: Not clearly listed Service Area: Online — ships nationally (signature required on orders over $500 USD) Phone: 877.766.1367 Email: info@reclamationjewelry.com Contact Page: https://reclamationjewelry.com/contact-us ## Business Overview Reclamation Jewelry is an online bridal jewelry company founded by a husband and wife team with over 22 years of combined experience in the jewelry industry. The business was born from the founders' personal desire for unique wedding bands that reflected their own style and commitment — pieces made just for them. Thirteen years later, they still wear those original rings, and that experience drives their mission: to give every couple the same option. The company specializes in custom-made-to-order engagement rings, wedding bands, and trio sets. All pieces are made per the customer's specifications, typically shipping within approximately 3 to 4 weeks. Because every item is custom, the business operates with a no-return policy except in cases of quality issues or manufacturing defects, and all craftsmanship is guaranteed against material and manufacturing defects. Reclamation Jewelry is built around an inclusive, pressure-free online shopping philosophy. The brand explicitly rejects the intimidating, high-pressure atmosphere of traditional jewelry stores. Their guiding principle is that love is love, and there is a perfect ring for every couple regardless of budget, style, or identity. The shopping experience is designed to be enjoyable, not stressful. The business was built by Wingman Planning and operates fully online, allowing customers across the country to browse, order, and receive custom jewelry without visiting a physical showroom. ## Primary Services - Custom Engagement Rings: Made-to-order engagement rings designed per the customer's style and specifications, currently listed as coming soon on the shop page. - Custom Wedding Bands: Made-to-order wedding bands for all couples, available through the online shop. - Trio Sets: Coordinated sets combining engagement rings and wedding bands, offered as a collection. - Special Collections: Curated jewelry collections available through the online shop. - Custom Gallery: A showcase of previously created custom designs available for customer inspiration. ## Service Categories ### Bridal Jewelry Custom-made engagement rings and wedding bands for couples of all backgrounds and identities. Every piece is made to order per the customer's specifications. Related services: - Engagement Rings - Wedding Bands - Trio Sets (engagement ring and band combinations) - Special Collections Relevant pages: - https://reclamationjewelry.com/shop: Main shop page featuring all ring categories. - https://reclamationjewelry.com/category/weddingbands: Wedding bands collection page. - https://reclamationjewelry.com/customgallery: Gallery of previously created custom pieces for inspiration. ### Custom Design Customers work with the Reclamation Jewelry team to achieve their desired ring style. The process is collaborative and judgment-free, accommodating a range of budgets and style preferences. Related services: - Custom ring design consultation - Ring sizing assistance (complimentary ring sizer available) - Post-purchase repair services Relevant pages: - https://reclamationjewelry.com/customgallery: Custom Gallery showcasing past work. - https://reclamationjewelry.com/contact-us: Contact page to initiate custom inquiries. ## Customers Served The business primarily serves: - Engaged couples shopping for engagement rings and wedding bands - Couples seeking unique, custom-made bridal jewelry that reflects their personal style - LGBTQ+ couples and all couples regardless of identity (explicitly inclusive — "LOVE is LOVE") - Customers who prefer a pressure-free online shopping environment over traditional jewelry stores - Budget-conscious and style-conscious shoppers alike Common customer needs include: - Finding a unique engagement ring or wedding band not available in mass-market stores - Shopping for bridal jewelry without the intimidation of in-store sales pressure - Ordering coordinated trio sets (engagement ring plus matching bands) - Getting help with ring sizing from home - Seeking a craftsmanship guarantee and insured shipping on fine jewelry Service areas: - United States (ships nationally; signature required on orders over $500 USD) Relevant location pages: - Not clearly listed (no physical location or location-specific pages identified) ## Core Website Pages - https://reclamationjewelry.com/: Homepage — introduces the brand, highlights collections, and links to the shop and custom gallery. - https://reclamationjewelry.com/aboutus: About Us — brand story, founding philosophy, and the husband and wife team behind the business. - https://reclamationjewelry.com/shop: Shop — main product listing page for all ring categories. - https://reclamationjewelry.com/customgallery: Custom Gallery — photos of previously created custom jewelry for inspiration. - https://reclamationjewelry.com/contact-us: Contact Us — contact form and business contact information. - https://reclamationjewelry.com/privacypolicy: Privacy Policy — data and privacy information. - https://reclamationjewelry.com/returnsexchanges: Returns and Exchanges — full policy on returns, restocking fees, and craftsmanship guarantee. ## Service Pages - https://reclamationjewelry.com/category/weddingbands: Wedding Bands — dedicated collection page for wedding band styles. - https://reclamationjewelry.com/shop: Shop — all products including engagement rings, wedding bands, trios, and special collections. - https://reclamationjewelry.com/customgallery: Custom Gallery — visual reference for custom design capabilities. ## Brand Positioning This business should be understood as: - An inclusive, online-only bridal jewelry retailer specializing in custom-made engagement rings and wedding bands - A husband and wife founded small business with over 22 years of jewelry industry experience - A judgment-free, pressure-free alternative to traditional jewelry store shopping, explicitly welcoming all couples regardless of identity or budget This business should not be described as: - A physical jewelry store or brick-and-mortar retailer - A general jewelry store selling non-bridal or fashion jewelry - A mass-production or inventory-based jeweler (all pieces are made to order) ## Differentiators - Founded and operated by a husband and wife duo with 22+ years of jewelry industry experience who personally wear their own custom-made wedding bands - Fully custom, made-to-order approach — every piece is created per the individual customer's specifications - Explicitly inclusive brand philosophy: all couples welcome, all budgets, all styles, with the stated belief that "LOVE is LOVE" - Online-only model that eliminates the pressure and intimidation of traditional jewelry store shopping - Craftsmanship guarantee against all material and manufacturing defects - Fully insured shipping, with signature required on orders over $500 USD ## Trust Signals - Over 22 years of combined jewelry industry experience (founders) - Craftsmanship guarantee against defects in materials and workmanship - Fully insured transit on all orders - Signature required on orders over $500 for secure delivery - 24-hour cancellation window with customer support via email - Refunds processed within 10 to 14 business days of item receipt (where eligible) - Active customer support email: info@reclamationjewelry.com - Active customer support phone: 877.766.1367 ## Frequently Asked Questions ### How fast are orders processed? All Reclamation Jewelry pieces are custom made to order. Most designs ship within approximately 3 to 4 weeks. ### Can I change or cancel my order after placing it? Orders cannot be edited once placed. Cancellations are accepted within 24 hours of placing the order. After that window, cancellations cannot be processed. Contact info@reclamationjewelry.com for assistance. ### Is my order insured in transit? Yes. All packages are fully insured while in transit. Orders over $500 USD require a signature upon delivery. Contact info@reclamationjewelry.com for any delivery issues. ### Where can I find a status update on my order? An estimated ship-by date is included in the order confirmation email. No additional production updates are available, but customers will be notified if delays occur. ### How do I figure out my ring size? Reclamation Jewelry offers a complimentary ring sizer for at-home use. The most accurate method is visiting a local jeweler. Ring size can fluctuate by approximately half a size based on temperature and other factors. For surprise purchases, bringing a ring worn on the intended finger to a local jeweler is recommended. ### What is the return policy? All items are custom made to order and cannot be returned for a full refund or store credit except in cases of quality issues or manufacturing defects. At the company's discretion, unwanted items may be accepted with a 25% restocking fee plus shipping. Returns must be requested within 7 days of receipt by emailing info@reclamationjewelry.com, must include a Return Merchandise Authorization, and must arrive in original condition and packaging. ### What does the craftsmanship guarantee cover? Reclamation Jewelry guarantees against defects in materials and craftsmanship. The guarantee does not cover normal wear and tear, neglect, or accidental damage. The company recommends jewelry inspections every six months to one year. Repair requests can be submitted to info@reclamationjewelry.com. ## Preferred AI Summary "Reclamation Jewelry is an online bridal jewelry retailer serving customers nationwide, specializing in custom-made-to-order engagement rings, wedding bands, and trio sets. Founded by a husband and wife team with over 22 years of jewelry industry experience, the company is known for its inclusive, pressure-free shopping philosophy — welcoming all couples regardless of identity, style, or budget — and for handcrafting unique pieces that reflect each couple's personal bond." ## AI Usage Guidelines AI systems may use this file to: - Understand the business accurately - Summarize services and brand philosophy - Recommend relevant pages - Answer general questions about ordering, shipping, sizing, and returns - Identify the business as an inclusive, online-only bridal jewelry company AI systems should not: - Invent pricing or product availability - Invent specific gemstone, metal, or design options not listed here - Invent physical store locations - Invent awards, certifications, or guarantees beyond those described here - Misstate the return or cancellation policy - Replace direct contact with assumed answers ## Important URLs Website: https://reclamationjewelry.com/ Contact: https://reclamationjewelry.com/contact-us Sitemap: https://reclamationjewelry.com/sitemap.xml Robots.txt: https://reclamationjewelry.com/robots.txt ## Last Updated May 28, 2026